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Enfield Insurance Group, Inc. Privacy Policy
The nature of our business requires a relationship of trust with our customers. The foundation of that trust is the assurance that
we will not misuse information that we receive about customers. The following is our Privacy Policy regarding the collection and
disclosure of our customers' personal information. The Privacy Policy is subject to updates at any time. Enfield Insurance Group,
Inc. operates in a number of different jurisdictions and this Privacy Policy is not a comprehensive statement of all measures
taken and rules complied with in each of those jurisdictions, but an indication of the intent of Enfield Insurance Group, Inc. is to
comply with the privacy laws of the jurisdictions where we do business.
Personal Information
Personal information is information that identifies an individual personally. Personal information includes but is not limited to such
information as name, address, credit history, policy or claim information and health information.
How We Collect Personal Information
We collect personal information to enable us to provide our products and services to customers and to support our business
operations. We obtain personal information directly from the customer, from customer-related transactions and from third
parties, such as a consumer reporting agency.
Protecting Personal Information
We use procedural, manual and electronic security controls to maintain the confidentiality and integrity of personal information in
our possession and guard against its unauthorized access. Some techniques we employ to protect information include locked
files, user authentication, encryption, firewall technology and the use of detection software. We are responsible for identifying
information that must be protected, providing an adequate level of protection for that data and granting access to protected data
as permitted or required by law.
Some of Enfield Insurance Group, Inc. employees have access to customer personal information in the course of doing their
jobs, which includes underwriting policies, processing claims, developing new products or advising customers of our products and
services. These employees are expected to keep this information in confidence and share the information only with those who
have a business reason to know. Employees are prohibited from making unauthorized disclosure of personal information that we
obtain about customers. Employees who violate our policies on privacy may be subject to disciplinary action.
Disclosing Personal Information
We keep our customers' personal information private and do not give it to others, unless allowed. We do not give or sell our
customers' personal information to other companies for marketing purposes. We may share personal information that we have
about customers with our affiliated business partners.
We may give personal information to other persons or companies to help us manage or service our business. When we do, we
require them to use it only for the reasons we gave it to them. To serve our customers and administer our business including the
processing of claims, we may share personal information about customers with unaffiliated third parties, including agents,
brokers, other insurance companies, reinsurers, regulators, administrators and service providers and as otherwise permitted or
required by law. Such sharing of data may be outside the jurisdiction in which the data was obtained.
Customer Rights
Enfield Insurance Group, Inc acknowledges that some customers about whom we collect personal information have certain legal
rights concerning that information. These individuals have a right to be told of their privacy rights and our information handling
practices. They have a right to know what information we have about them, how we obtained it, and with whom we may share it.
They also have a right to request correction of any wrong information pertaining to them in our file. Enfield Insurance Group,
Inc. supports these rights as they add a measure of security and confidence to our dealings with the public. We will do
everything we reasonably can to assist customers in exercising their privacy rights and will not attempt to dissuade them from
doing so.